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Technical Support

When you need technical support, expert help is just a phone call, click, email or fax away. For quick access to knowledgeable professionals, our Technical Support Desk is staffed by analysts with an average of more than 10 years experience. And because more than 90% of our calls are connected directly to an analyst, customers are assured accurate and timely solutions.

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Technical Support:
Toll Free:(877) 255-8221
Phone:(208) 762-7788
email Technical Support

Flexible Training

Training is available on-site, permitting additional scheduling flexibility for meeting implementation timelines. On-site training is tailored to the needs of your company and users receive one-on-one guidance. We also offer regularly scheduled, hands-on classes at near our corporate headquarters. These classes, held in our state-of-the-art training center, provide customers with the solid understanding of the product and the tools needed to begin implementing the product. We encourage most companies to employ a combination of classroom and on-site training.

Custom Programming

Our development services are available to address the creation of custom extensions to SMARTer Manager. The conversion of legacy data, and the development of specialized data access/integration utilities are examples of the kinds of custom programming we often encounter. If you have specific custom programming requirements, your sales representative can discuss this service with you.

Equipment

Needing to add or replace your SMARTer Manager equipment?  We offer a full range of equipment compatible with SMARTer Manager’s Data Collection and Inventory Control Module. Our custom programmed Controllers, Terminals and Palm Units can be shipped directly to your facility. Email our Technical Department for current pricing.

 

 

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